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TRICARE Beneficiary Service Representative

Company: VirtualVocations
Location: Lakeland
Posted on: February 14, 2025

Job Description:

A company is looking for a Beneficiary Service Representative (TRICARE Plans).



Key Responsibilities

Provide efficient and timely resolutions to TRICARE beneficiaries and providers
Act as a customer advocate by resolving complex concerns accurately and promptly
Prioritize workload to manage incoming calls and maintain schedules


Required Qualifications

U.S. Citizenship is required due to Department of Defense contract
Must obtain interim approval for government security clearance
Minimum of 2 years of customer service experience in a professional environment
Experience managing multiple priorities and using various computer applications
Must work from a dedicated, interruption-free space to protect member PHI/HIPAA information

Keywords: VirtualVocations, Lakeland , TRICARE Beneficiary Service Representative, Sales , Lakeland, Florida

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