Guest Services Coordinator

Company: Disability Solutions
Location: Orlando
Posted on: September 29, 2024

Job Description:

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.Preferred Qualifications:

• Basic English language communications required.
• Excellent customer service skills.
• Basic computer skills; HotSoS, ALICE, OPERA, MS Outlook preferred.
• Valid Florida Driver License required.
• Requires full availability including days, nights, weekends, and holidays.Responsibilities:
  • Provide leadership and assistance to Guest Services team members.
  • Operates the dispatch desk, keeping all records neat and organized.
  • Must be able to lift 75 pounds and push a cart weighing up to 150 pounds.
  • Expedites and monitors lobby activities to ensure efficient arrival, rooming, and departure of Hotel guests.
  • Coordinates and oversees timely and professional luggage assistance and storage.
  • Other duties as assigned.

Keywords: Disability Solutions, Lakeland , Guest Services Coordinator, Hospitality & Tourism , Orlando, Florida