Claims Specialist

Company: Florida Conference of the United Methodist Church
Location: Lakeland
Posted on: April 1, 2025

Job Description:

This is a hybrid role with 3 days onsite in the Lakeland office and 2 days working from home. Local candidates with multi-line experience are strongly encouraged to apply. Position Summary: This role is to administer insurance claims for workers compensation, general liability, and property and casualty losses for The Florida Conference of The United Methodist Church, a large, self-insured non-profit organization. Duties and Responsibilities: Analyzing liability and damages issues in connection with claims made against our insureds and maintaining appropriate documentation Analyzing insurance coverage issues and drafting coverage position letters Monitoring outside counsel in the defense of our insureds to effectively resolve claims Evaluating full diary of pending matters in connection with the posting and maintaining of accurate reserves Establish timely reserves and perform ongoing review throughout claims cycle within authority limit Maintaining and developing relationships with insureds, brokers and outside counsel to include oversight of and direction for the Conference's Third-Party Administrators Ensure customer service by proactively communicating information; responding to inquires; following Ministry Protection protocols Monitor litigation activities of assigned counsel and established litigation plan; coordinating defense lawyer activities; continuously reviewing the potential for settlement with claimant; reviewing litigation expenses and authorizing payments Collaborating with and providing support and information to underwriters in connection with their evaluation of risk within the risk management program Other Functions: Maintains a "service" relationship with other departments, vendors, associates and customers Public speaking, including presentations at training and special events Other duties as assigned This is not necessarily an all-inclusive list of job-related responsibilities and working conditions. The Conference reserves the right to require that other or different tasks be performed as assigned by their supervisor/manager, within compliance with Federal and State Laws. Minimum Requirements : A bachelor's degree or equivalent industry experience required Experience with self-insured insurance programs Strong negotiation and analytical skills with 3 to 5 years' experience with self-insured, multi-line insurance programs handling workers compensation and general liability claims for an insurer or large employer Knowledge of contract language, including regulatory and policy differences, legal liability, general insurance policy coverage and State Tort law Working knowledge of claims investigation techniques, medical and legal aspects of claims Effective communication skills to explain the facts and logic used to arrive at decisions in a way that the customer understands Written skills to compose clear, succinct descriptions when posting to files and drafting correspondence Capacity to multi-task in a structured work environment Demonstrated ability to work on a team, effectively interact with others, meet deadlines and successfully perform in a changing work environment . An appreciation of the nature and mission of the Church is essential Preferences: Multi-line claim experience highly preferred Working Environment: Frequent contact with vendors, community members, board members and Conference, Camp and District staff onsite and in various locations Spends 75% or more time sitting; remainder of time includes being stationary in one place; occasional lifting (up to 20 lbs) and climbing (stairs) to ensure guest and facility safety Some travel will be required, possibly overnight Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. FLUMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $65,000 - $80,000 Annual Bonus/Commission: No

Keywords: Florida Conference of the United Methodist Church, Lakeland , Claims Specialist, Other , Lakeland, Florida